Refunds and Return policy
Our refund policy is 30 Days. Unfortunately, we cannot offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are not defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 3 Suurberg Place Albertsdal 1448, Johannesburg, Gauteng 0027.
We will charge a handling fee for any products that were incorrectly ordered by the purchaser
In the event that the purchaser makes an incorrect order by mistake, they will incur 18% handling fee.
Also note that due to the nature of our products we will not accept any returns for chemicals, therefore we advise that the purchaser carefully read the label on the product description before placing their order.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at